Next Step Legal Services PLLC

Website Privacy Policy

Effective as of March 19, 2025.

1.     Introduction

Next Step Legal Services PLLC (“Firm” or “We”) respects your privacy and is committed to protecting it through our compliance with this policy.

This policy describes the types of information we may collect from you or that you may provide when you visit the website next-step-legal.com (“Website”) and our practices for collecting, using, maintaining, protecting, and disclosing the personally identifiable information that we receive.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use the Website. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

2.     Information We Collect

The information we collect from you depends on how you interact with us and the Website. We may collect information about you in three ways: directly from your input, from third-party sources, and through automated technologies as you navigate the site. We collect several types of information from and about users of the Website:

  • Information that you provide by filling in forms on the Website, which may include contact details (such as your name, email address, postal address, social media handle, and phone number) and payment information (such as credit or debit card numbers);

  • Comments, feedback and other information you provide to us, including search query data and questions or information you send to customer support through email.

  • Usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.

Information We Collect Through Automatic Data Collection Technologies (Cookies)

As you navigate through and interact with the Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

  • Computer, device and connection information, such as IP address, browser type and version, operating system and other software installed on your device, mobile platform and unique device identifier and other technical identifiers, error reports and performance data;

  • Usage data, such as the features you used, the settings you selected, your URL click stream data, including date and time stamp and referring and exit pages, search terms you used, and pages you visited or searched for on the Website;

  • Data about the location of your device to provide you with more relevant content for where you are in the world.

We collect this data through our servers and the use of cookies and other technologies. Cookies are small text files that can be read by a web server in the domain that put the cookie on your hard drive. We may use cookies and other technologies to store your preferences and settings, help you with signing in, provide targeted ads and analyze site operations. You can control cookies through your browser’s settings and other tools. However, if you block certain cookies, you may not be able to register, login, or access certain parts or make full use of the Website.

3.     How We Use Your Information

We use information that we collect about you or that you provide to us:

  • To present the Website and its contents to you;

  • To provide you with information or services that you request from us;

  • To respond to your requests, inquiries, comments and concerns;

  • To notify you about changes, updates and other announcements related to the Website and our products and services;

  • To deliver targeted advertisements, promotional messages, notices and other information related to the Website and our products and services;

  • To comply with our legal obligations, resolve disputes and enforce our rights arising from any contracts entered into between you and us, including for billing and collection;

  • In any other way we may describe when requesting you provide certain information;

  • To identify usage trends and develop data analysis to enhance and improve the Website, our products and services, and evaluate our business performance; and

  • For any other purpose pursuant to your consent and/or a customer agreement.

4.     Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We may disclose personal information that we collect or that you provide as described in this privacy policy:

  • To our subsidiaries and affiliates.

  • To contractors, service providers, and other third parties we use to support our business  and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.

  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the Firm's assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by the Firm about the Website users is among the assets transferred.

  • To third parties to market products or services to you if you have consented to these disclosures. We contractually require these third parties to keep personal information confidential and use it only for the purposes for which we disclose it to them.

  • To fulfill the purpose for which you provide it.

  • For any other purpose disclosed by us when you provide the information.

  • With your consent.

We may also disclose your personal information:

  • To comply with any court order, law, or legal process, including to respond to any government or regulatory request.

  • To enforce or apply our terms of use and other agreements, including for billing and collection purposes.

  •  If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Firm, our customers, or others.

5.     Your Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us. You can use the following mechanisms to control your information:

  • Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent.

  • Disclosure of Your Information for Third-Party Advertising. If you no longer want us to share your personal information with unaffiliated or non-agent third parties for promotional purposes, you can opt-out by sending us an email with your request to marketing@next-step-legal.com.

6.     Data Security

We implement technical and organizational measures to seek to ensure a level of security appropriate to the risk to the personal information we process. These measures are aimed at ensuring the integrity, confidentiality, and availability of personal information.

Unfortunately, the transmission of information via the Internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to the Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

7.     Children’s Privacy

Our Website is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13 years of age.

8.     Changes to Our Privacy Policy

We will update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. If we make any material changes, we will provide notice on the Website home page or by other means.

9.     Your Rights

You may have the right under applicable privacy and data protection laws to request free of charge:

  • access to your personal information;

  • that we correct, amend, or delete your personal information.

These access rights may not apply in some cases, including where providing access is unreasonably burdensome or expensive under the circumstances or where it would violate the rights of someone other than the individual requesting access. If you would like to request access to, correction, amendment, or deletion of your personal information, you can submit a written request to the contact information provided below. We may request specific information from you to confirm your identity. In some circumstances, we may charge a reasonable fee for access to your information.

10.  Questions or Complaints

To ask questions or comment about this privacy policy and our privacy practices, or if you would like to request access to your personal information, contact us at: admin@next-step-legal.com.

To register a complaint or concern, please contact us at: service@next-step-legal.com.